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BonCadre Terms of Service

Effective date: 4 July 2026

These Terms of Service ("Terms") govern your use of the BonCadre mobile application ("the App"), operated by PRODUCTIVITY TOOLS LIMITED ("we", "us").

1. Acceptance

By creating an account or using the App, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the App.

2. The Service

BonCadre analyzes photos you upload and provides AI-powered feedback, visual annotations, conversational follow-ups, and — for premium users — AI-generated improved versions of your photos.

3. Accounts

You sign in using Google or Apple. You are responsible for activity on your account. You must be at least 16 (or the minimum digital-consent age in your country, which may be as low as 13) to use the App.

4. Your Content

  • You retain full ownership of photos you upload.
  • You grant us a limited, non-exclusive license to store, process, and transmit your photos and messages solely to provide the service — including sending them to our AI service providers (such as OpenAI) to produce analyses and improved images.
  • You represent that you have the right to upload the photos you submit and that they do not violate any law or third-party rights.
  • If your photos include other people, you confirm you have any consent or permission needed to upload their image and have it processed as described in our Privacy Policy. Do not upload photos of other people — especially children — without the necessary rights or permissions.

5. Acceptable Use

You must not:

  • upload unlawful content, content depicting or exploiting minors, or content that infringes others' rights (including photos of people without any right to use their image);
  • attempt to generate offensive, deceptive, or harmful content with the AI improvement feature;
  • reverse engineer, scrape, resell, or abuse the service or its APIs;
  • circumvent quotas, token accounting, or subscription checks.

We may suspend or terminate accounts that violate these rules.

6. AI-Generated Content

  • Analyses, feedback, chat responses, and improved images are produced by artificial intelligence. They may be inaccurate, incomplete, or unsuitable for your purpose, and are provided for informational and creative purposes only.
  • Improved images are AI-generated derivatives of your photo and are clearly marked as such. You are responsible for how you use them, including any disclosure obligations when publishing them.
  • You can report inappropriate AI-generated content in the App. We review reports and may remove content or restrict features.

7. Content Moderation and Reporting

You can report content you believe is illegal or violates these Terms — including any content that sexually exploits or endangers a child — by emailing privacy@productivitytools.app. We review reports and may remove content or AI-generated images, and suspend or terminate accounts. We have zero tolerance for child sexual abuse material (CSAM): we remove it, terminate the account, preserve relevant information, and report it to the National Center for Missing & Exploited Children (NCMEC) and other competent authorities as required by law.

8. Copyright Complaints (DMCA)

If you believe content in the App infringes your copyright, notify our designated agent at privacy@productivitytools.app with: (1) your physical or electronic signature; (2) identification of the copyrighted work; (3) identification of the allegedly infringing material and where it is located; (4) your contact details; (5) a statement of good-faith belief that the use is not authorized; and (6) a statement, under penalty of perjury, that your notice is accurate and you are authorized to act. We remove infringing material and terminate repeat infringers.

9. Subscriptions and AI Tokens

  • Premium features require a paid auto-renewing subscription purchased through Apple App Store or Google Play. Prices, billing periods, and renewal terms are shown in the App before purchase.
  • Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You manage and cancel subscriptions in your App Store or Google Play account settings — deleting the App does not cancel a subscription.
  • AI tokens (for image improvement) are consumable in-app purchases. Tokens have no cash value, are non-transferable, and are forfeited when your account is deleted.
  • Refunds are handled by Apple or Google under their respective store policies; we cannot issue refunds directly for store purchases.

10. Termination

You may stop using the App and delete your account at any time (Profile → Delete account, or see our Account Deletion page). We may suspend or terminate your access for violation of these Terms. Sections 4–8 and 11–13 survive termination.

11. Disclaimers

The App is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that AI output will be accurate or that the service will be uninterrupted.

12. Limitation of Liability

To the maximum extent permitted by law, PRODUCTIVITY TOOLS LIMITED shall not be liable for indirect, incidental, special, or consequential damages, or loss of data, profits, or goodwill, arising from your use of the App. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.

13. Governing Law

These Terms are governed by the laws of Hong Kong, without regard to conflict-of-law rules. Mandatory consumer protection laws of your country of residence remain unaffected.

14. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Changes

We may update these Terms. Material changes will be announced in the App or by email; continued use after the effective date constitutes acceptance.

16. Contact

PRODUCTIVITY TOOLS LIMITED — support@productivitytools.app